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Posted by / 05-Jul-2016 20:50

Microsoft outlook updating cached messages

I enter my out-of-office (OOF) message in Microsoft Outlook and it updates correctly in Outlook Web Access (OWA).

However, when I go to change my OOF message in Outlook, OWA never gets updated with the revised OOF message; it sends an out-dated OOF message. The OOF message is stored on the Exchange server, not within the mail client.

If you want to store your email locally to view often I would back them up to a PST.

The content and emails in the mailboxes are not refreshed, i.e.Try one of the following suggestions to fix the issue.Resolution 1: Clear Offline Items Most Exchange account configured in Outloook has Cached Exchange Mode enabled by default to allow user to continue working with Outlook when offline in addition to improve the performance.You can find this policy setting in the Group Policy object editor, under User Configuration\Administrative Templates\Microsoft Office Outlook 2010\Account Settings\Exchange\Cached Exchange Mode.For more information about how to edit a GPO, see Editing a GPO.

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